The Phoenix Approach

Client-Centered

Our clients know this is not just a slogan — it is witnessed in every interaction.  Staff, many of whom are in recovery, walk alongside clients in their recovery journey instead of confronting and challenging. For individuals who have had negative interactions at other treatment centers or with authority figures, those negative experiences may be frozen in their mind. Our staff will never demean or criticize an individual. We operate from the philosophy that it is more successful to build a positive action than to stop or delete a negative action

Strengths-Based

Traditional substance use disorders treatment is based on client problems. Initial interactions, assessments, and treatment plans originate from a problems list.  In contrast, our counselors begin their work with clients using a strengths list. Treatment goals are established through helping an individual build on current skills to realize the highest quality of life thought possible.

Recovery is a Series of Successes

For years addiction treatment has taught clients that failure is an inevitable part of the recovery process. How frustrating to go to treatment somewhere to be told that “relapse” is part of the illness and to expect a number of relapses along the way.  While it is true that substance use disorders are chronic conditions that either improve overtime or deteriorate overtime, most clients find that life in recovery is smoothly achieved.  At Phoenix Programs we work with clients to gain life skills, coping techniques, and knowledge, to allow for the greatest possible outcome while living with a chronic illness.  The focus in treatment becomes more about what each individual may learn and practice that creates the least amount of symptoms, while at the same time growing the length of time in between episodes of difficulty.

Real-Life

Some treatment centers advertise their location as an oasis from which to escape life or as a retreat from the world.  Individuals involved with care at  Phoenix Programs are encouraged to engage with life and test their recovery in experiences which create maximum involvement with others and the community.  From that perspective, families members are involved, cultural and recreational activities are encouraged, and opportunities to volunteer as a way of giving back to the community exist.  There are multiple ways to get involved within the larger recovery community.